How can I access my safe deposit box while branch lobbies are closed?
Do you still have notary services and medallion signature guarantees available?
How can I get a new credit or debit card?
If you require a new credit or debit card, we will be happy to print a new card for you. Come by our drive-thru and let us know what you need. We will be happy to help!
I need a cashier's check. Can I do that through the drive-thru?
Yes. Let us know you need a cashier’s check when you get to any of our branches and we will be happy to help!
My certificate of deposit is maturing. How can I handle changes to this?
We will be happy to take care of this for you over the phone. Please contact us at 865-482-0045.
I’m out of money due to not working because of COVID-19. Can you help me?