How can I access my safe deposit box while branch lobbies are closed?
We will be happy to make an appointment for you to be able to access your safe deposit box.  Please contact us or call 865-482-0045 to make an appointment. 
Do you still have notary services and medallion signature guarantees available?
Yes. We will be happy to make an appointment to assist you with notary services at any of our branches.  Please contact us or call 865-482-0045 to make an appointment. 
How can I get a new credit or debit card?
If you require a new credit or debit card, we will be happy to print a new card for you. Come by our drive-thru and let us know what you need.  We will be happy to help!
I need a cashier's check. Can I do that through the drive-thru?

Yes.  Let us know you need a cashier’s check when you get to any of our branches and we will be happy to help!

My certificate of deposit is maturing. How can I handle changes to this?
We will be happy to take care of this for you over the phone. Please contact us at 865-482-0045. 
I’m out of money due to not working because of COVID-19.  Can you help me?
If you have been impacted by the COVID-19 pandemic, Enrichment has several options available to assist you. Please contact us or call 865-482-0045 to speak with a Loan Officer.