Money News is a quarterly newsletter of Enrichment FCU, and also includes our financials. Click the links below for money saving specials, community events, and updates on your credit union. Get Money News delivered straight to your inbox! Scroll down and sign up in the "Stay Connected" section at the bottom of every page.
July - September 2019 (PDF)
April - June 2019 (PDF)
January - March 2019 (PDF)
October - December 2018 (PDF)
2018 Annual Report (PDF)
Click here to view (PDF) the Meeting Minutes from our 2018 Annual Member's Meeting.
Click here to view the video presentation from our 2018 Annual Members Meeting.
Community Shred Days are coming!
We are excited to once again offer our Community Shred Days for our members and the communities we serve.
You have the opportunity to bring sensitive, personal documents for secure on-site shredding. Be sure to check the dates and locations below to take advantage of this free service. Use our branch locator
to find your nearest branch!
West Knoxville Branch
October 12th, 9 am - 12 pm
We are now available for you 24/7!
We now have 24/7 live telephone support, 365 days a year! Call us anytime when you need to know your balance, make a transfer or need information regarding your account. Our 24/7 Call Center will be able to help you with most of the things you typically call us for. Member financial solutions made easy 24/7!
New Online Banking and Mobile App Coming July 9th!
We are excited to bring you improvements to your online and mobile banking experience in July! Our enhanced services will include an improved layout and easier navigation, with a consistent look and feel across both online and mobile channels.
Here are some important things to know and dates to keep in mind:
You will be able to use your existing username and password to login in to your account on July 9th. You will be asked to enter a multi-factor authentication code at login to verify your identity. For a more seamless login experience in the future, select the "Remember Me" option to bypass the code.
The options to change your username, password, scheduled transfers, and security options on our existing platform will be disabled on July 2nd. These options will be available again with the launch of our new platform on July 9th.
Bill Pay will be disabled on July 8th, at 8:00am, EST. All scheduled payments will be delivered as normal. We recommend printing payment history as bill pay history prior to July 9th will not be available on the new platform. Bill Pay will be available with the new platform on July 9th. All of your existing payees will convert over with the new Bill Pay service.
If you have never signed into Enrichment's online banking website or mobile app, you can enroll anytime before July 2nd to set up your username and password. During the migration to our new online banking platform, online registration will be disabled between July 2nd and July 16th. You will either need to contact a Member Service Representative at 800-482-0049 after July 9th to be enrolled, or register online anytime after Tuesday, July 16th.
Here are some of the great features you can expect with our services:
- More convenient access to all account details, including pending transactions and ability to see all your accounts from a single login;
- Ability to personalize the look and feel of your online and mobile banking experience;
- Savings goals and budget tools;
- Link accounts at other financial institutions along with account aggregation;
- Member alerts and streamlined transfer options;
- Enable quick login for secure PIN or touch ID login on your mobile device;
- Mobile banking Snapshot option lets you view your balances without fully logging into your account;
- Pay bills or people using your smart phone;
- Enhanced mobile deposit capabilities;
We are working to make this improvement for you quickly and as easy as possible. We look forward to bringing you these member financial solutions to meet your needs and improve your financial life. For more information, visit our new online banking page!