Come make a difference with Enrichment FCU!

 
Want to work for a non-profit organization whose premise is “People helping people”?  Enrichment FCU offers outstanding benefits, and the opportunity to work with a team built on integrity and exceptional service to others. Join our team and help make a difference in the financial well-being of our members! The perks are so rewarding. 
 
Benefits:
  • Medical, Dental, and Vision benefits available to full-time employees
  • Company paid Long-Term Disability, Basic Life, and Accidental Death and Dismemberment
  • 401k with generous match
  • Vacation, Sick time, and Holiday pay
  • Employment Assistance Program
  • Direct Deposit 
     

Click here for Current Openings

 

Ready to join the team?

 
Click the link below to access a fillable PDF. You will need to save the document and attach it to an email or print it and drop it at any credit union location.
 
 

Have Questions?

We're here to help! Contact Us with your questions.
 
 
MAIL
Enrichment Federal Credit Union
Attn:  HR Department
P.O. Box 883
Oak Ridge, TN  37831-0883
 
EMAIL
employment@enrichmentfcu.org
 
PHONE
865-482-0045 ext. 1246
 
 
 
 
Teller, Halls Branch - Knoxville, TN
Hourly Full-Time

Location: Halls Branch, 7005 Maynardville Hwy | Knoxville, Tn 37918 

40 hours weekly with Saturday hours as needed (some overtime may be required).

Education:  High school graduate or equivalent required with business courses or training preferred.

Experience:  Customer service experience in a financial services or retail-oriented field, cash handling experience 

Skills / abilities:  Individual must possess the knowledge, skills, and abilities required to execute the primary responsibilities in a satisfactory manner.

Description: Welcomes members, provides general Credit Union information, receives deposits and loan payments, disburses withdrawals, and performs general office work as needed.  Must be a able to cross-offer Credit Union products and services.  Work must be completed accurately, neatly, and in the correct format.

Knowledge:  Should have a general knowledge of business, sales, and customer service.  Experience with credit union services and procedures preferred.

Communication:  Exhibits quality written and verbal skills.

Service Standards: Strives to establish and maintain a professional presence that reflects the image, reputation, and mission of Enrichment Federal Credit Union.

Schedule: (sample) Monday thru Wednesday 8:15 am to 5:45 pm, Thursday and Friday 8:15 am to 6:15 pm, and occasional Saturdays from 8:15 am to 12:15 pm.  Overtime hours and flex scheduling may be required as needed.

Teller, North Knoxville Branch - Knoxville, TN
Hourly Full-Time

Location: North Knoxville Branch - 5201 Schubert Rd, Knoxville, TN 37912 (off Merchants Rd)

40 hours weekly with flex schedule Saturday hours (some overtime may be required).

Education:  High school graduate or equivalent required with business courses or training preferred.

Experience:  Customer service experience in a financial services or retail-oriented field, cash handling experience  preferred. 

Skills / abilities:  Individual must possess the knowledge, skills, and abilities required to execute the primary responsibilities in a satisfactory manner.

Responsibilities: Welcomes members, provides general Credit Union information, receives deposits and loan payments, disburses withdrawals, and performs general office work as needed.  Must be able to cross-offer Credit Union products and services.  Work must be completed accurately, neatly, and in a timely fashion.

Knowledge:  Should have a general working knowledge of business, sales, and customer service.  Experience with credit union services and procedures preferred. 

Communication:  Exhibits quality written and verbal skills.

Service Standards: Strives to establish and maintain a professional presence that reflects the image, reputation, and mission of Enrichment Federal Credit Union.

Schedule: (sample) Monday thru Wednesday 8:15 am to 5:45 pm, Thursday and Friday 8:15 am to 6:15 pm, and occasional Saturdays from 8:15 am to 12:15 pm.  Overtime hours and flex scheduling may be required as needed

Teller, Northshore Branch - Knoxville, TN
Hourly Full-Time

Location: Northshore Branch - 9419 S. Northshore Dr , Knoxville, TN 37922

40 hours a week with rotating Saturday hours (some overtime may be required).

Education:  High school graduate or equivalent required with business courses or training preferred.

Experience:  Customer service experience in a financial services or retail-oriented field, cash handling experience preferred. 

Skills/ abilities:  Individual must possess the knowledge, skills, and abilities required to execute the primary responsibilities in a satisfactory manner.

Description: Welcomes members, provides general Credit Union information, receives deposits and loan payments, disburses withdrawals, and performs general office work as needed.  Must be able to cross-offer Credit Union products and services.  Work must be completed accurately, neatly, and in a timely fashion.
 

Knowledge:  Should have a general working knowledge of business, sales and customer service. General working of credit union services and procedures preferred.

Communication:  Exhibits quality written and verbal skills.

Service Standards: Strives to establish and maintain a professional presence that reflects the image, reputation, and mission of Enrichment Federal Credit Union.

Office Hours (sample): Monday thru Wednesday 8:15 am to 5:45 pm, Thursday and Friday 8:15 am to 6:15 pm, and occasional Saturdays 8:15 am to 12:15 pm.  Overtime hours and flex scheduling may be required as needed

Enrichment Retirement and Investment Services Coordinator - Oak Ridge, TN
Hourly Part-Time

Location:  201 S. Illinois Ave, Oak Ridge,TN 37831

20 hours weekly

Education: High school graduate or equivalent required.  Associates degree in business or Insurance preferred.

Experience: Three to five years' experience within the financial services industry..

Skills / abilities: Provides excellent service to the members of the Credit Union and the clients of Enrichment Retirement and Investment Services. This person provides assistance to the Financial Administrator in all aspects of service, administration, and marketing of the ERIS Program under the guidance and direction of the Credit Union.

Description: This person plays a pivotal role in the department. They're the first face and voice, greeting members by phone and in person. This administrative position primarily schedules appointments, meets with members to complete paperwork, offers notary and signature guarantee services, sends and receives all department correspondence and ensures exceptional service. They help to coordinate and host seminars each year and work the department table at the Annual Meeting. This person will work with several vendor sites to stay on top of scanning and indexing hard files and other duties as assigned.

Knowledge: Should have exceptional knowledge of computers, marketing, business, sales, and customer service. Experience with investments and insurance preferred.

Communication: Exhibits quality written and verbal communication skills in person and by phone.

Service Standards: Strives to establish and maintain a professional presence that reflects the image, reputation, and mission of the Enrichment Retirement and Investment Services department and Enrichment Federal Credit Union.

Schedule: 20 hours Monday thru Friday. (more detailed available upon request)